Placing An Order (On The Telephone)
Sabrina : Hello, this is Sabrina from Excellerator Co. calling. May I speak to Manager?
Manager : Hello Miss Sabrina, this is Antonio as a Manager.
Sabrina : Hello, I'd like to place an order for a number of your Millennium desk units.
Manager : Certainly. How many were you interested in ordering for purchase?
Sabrina : Quite a few. Do you have many available in the warehouse?
Manager : We keep a large supply in stock. There's also a showroom with quite a few on hand. It shouldn't be a problem.
Sabrina : Well then. I'd like 75 units by the end of the month. Could I get an estimate before place an order?
Manager : Certainly, I'll have it for you by the end of the day.
Sabrina : What does the estimate include?
Manager : Estimates include merchandise, packaging and shipping, duty if required, any taxes and insurance.
Sabrina : Do you ship door-to-door?
Manager : Certainly, all shipments are door-to-door. Delivery dates depend on your location, but we can usually deliver within 14 business days.
Sabrina : Thank you for your help.
Manager : My pleasure. You can expect an e-mail by 5 this afternoon.
3 weeks later, on the telephone
Sabrina : I've received the items you sent and there is no shortage, everything is complete.
Manager : Thank you for having confidence in us. We will waiting for the next reservation.
Sabrina : I would also like to thank you because the goods did not disappoint.
Manager : You are welcome.
